Sales/Customer Service V-974

Sales/Customer Service V-974

05 Feb
|
ornate jewels
|
Pune Division

05 Feb

ornate jewels

Pune Division

- Ability to remain professional and courteous with customers at all times

- Must be available to respond to customer whats app until 10 pm holidays and weekends

- Excellent verbal and written communication skills



- Answers incoming customer calls regarding issues, product information, shipping and delivery questions, and general client concerns

- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer

- Update customer information in the customer service database during and after each call

- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies



- Impact the company's bottom line by problem-solving and turning frustrated clients into repeat customers



Job Type: Full-time



Salary: ₹15,000.00 - ₹20,000.00 per month



Experience:



- customer service : 1 year (Required)

- Marketing : 1 year (Required)



Education:



- Bachelor's (Required)



Location:



- Pune, Maharashtra (Required)



Language:



- English (Required)



Customer issues handled:



- Returns



Training provided:



- No - On the job learning



Job Duties:



- Answer incoming customer inquiries

- Collaborate with management teams to stay updated on new products, services, and policies

- Record customer information within our customer service database

- Engage with clients in a friendly and professional manner while actively listening to their concerns

- Offer support and solutions to customers in accordance with the company's customer service policies

- Other duties as requested



Work Remotely:



- No



Speak with the employer

+91 (phone hidden)

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21072318/sales-customer-service-v-974-pune-division/?utm_source=html

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