[M-101] | Software Product Support

[M-101] | Software Product Support

05 Feb
|
Hyper Drive Info Tech
|
Nashik Division

05 Feb

Hyper Drive Info Tech

Nashik Division

ADD ON POINT OF SALE UNIQUENESS FINANCE RESTAURANT SALON HDSCHOOL

Career

Join Our Team! Job Application Details Job Name : Software Product Support Nashik Description : We are looking for Software Product Support personnel for our software products in Bangalore. The Job responsibilities will include:



- Explain various features and workflows of our products to our customers.



- Should have ability to understand software products and their functionality.



- Should have good communication skills over the phone.



- Be familiar with remote access tools like Team viewer and Ammyy.



- Troubleshoot Operating System level problems





- Be familiar with basics of Windows operating systems for Windows 7, Windows 8 and Windows 10.



- Be able to trouble shoot Windows Operating system level problems for Windows XP, Windows 7 and Windows 8.



- Be familiar with various virus protection software and their configurations.



- Troubleshoot SQL Server and IIS level problems.



- Be familiar with SQL Server installation procedures and basic trouble shooting.



- Be familiar with basic set up of Microsoft Internet Information Server (IIS).



- Be familiar basic TCP-IP networking.



- Written Communication.



- Should have good written communication skills for writing emails and Support Ticket notes.



- Should be able to talk to the customer using popular chat software like Skype.



Job Code : PS01 Job Location : Nashik You have 500 characters left. You have 500 characters left.,

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21072519/m-101-software-product-support-nashik-division/?utm_source=html

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