Customer Service Representative ( Voice & Non-Voice ) [KV636]

Customer Service Representative ( Voice & Non-Voice ) [KV636]

07 Feb
|
Yagna Technologies
|
Jaipur district

07 Feb

Yagna Technologies

Jaipur district

Hiring MNC BPO Customer Support Executive / inbound process/ Technical Support Executive / customer support /CCE Call Center Executive Voice Customer Service Voice Process & Technical Support Executive



Responsibilities



- Provide customer assistance and support primarily via phone, email and Chat for technical and customer account



Qualifications and Skills Required :



- Male / Female both can apply for this job.

- Candidate must be graduate can apply.

- Minimum 1 year experience in BPO.

- Freshers can also Apply.

- Candidate must practical knowledge of Technical support and troubleshooting.



Benefits



- 2-3 month Paid training form the company ( salary would be paid ).



- Meal and Transport as per company Policy

- 15 days Accommodation for New joiner from other states. Work location Mohali Punjab / Indore Madhya Pradesh /Jaipur Rajasthan / Bengaluru Karnataka

- Contact on Call/WhatsAp +918010207552 ( HR )

- other attractive perk as per company policy



- Urgent Hiring for Teleperformance



Job Types: Full-time, Volunteer



Benefits:



- Cell phone reimbursement

- Commuter assistance

- Flexible schedule

- Food allowance

- Health insurance

- Internet reimbursement

- Life insurance

- Paid sick time

- Paid time off



Schedule:



- Rotational shift



Supplemental Pay:



- Commission pay

- Joining bonus

- Overtime pay

- Performance bonus

- Quarterly bonus

- Shift allowance

- Yearly bonus



Experience:



- Total work: 1 year (Preferred)



Education:



- Higher Secondary(12th Pass) (Preferred)



Language:



- Hindi (Preferred)



Shifts:



- Morning (Preferred)



Customer issues handled:



- Device setup or troubleshooting



Benefits provided:



- Incentive on reaching sales target

- Cab provided

- Meal(s) provided



Training provided:



- Yes - Training provided



Job Duties:



- Answer incoming customer inquiries

- Collaborate with management teams to stay updated on new products, services, and policies

- Record customer information within our customer service database

- Engage with clients in a friendly and professional manner while actively listening to their concerns

- Offer support and solutions to customers in accordance with the company's customer service policies

- Other duties as requested



COVID-19 Precaution(s):



- Remote interview process

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21095337/customer-service-representative-voice-non-voice-kv636-jaipur-district/?utm_source=html

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