(PXK-30) - Associate - Customer Service - BPO (2-3 yrs) Ludhiana/Punjab (After-Sales / Customer Service)
(PXK-30) - Associate - Customer Service - BPO (2-3 yrs) Ludhiana/Punjab (After-Sales / Customer Service)
07 Feb
Growthhub Consultants
Ludhiana district
Openings - 2
Candidates with good communication skills in English & knowledge of E-mail & MS- Excel.
Responsibilities :
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Keep records of calls and sales and note useful information.
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