Job Description- Customer Team Lead
Reporting To HOD-Customer Support
Work Location: Hyderabad -1, Bangalore -2
No of Positions 3
Pay 3 to 4 Lacs P.A.
Job Description Required profile :
- Candidate must be Diploma/BE Holder in Electrical/Electronics/computer science Engineering and additional qualification on IT, will be an added advantage.
- Must be keen to learn with hard work and perseverance, must be interested to take on field Working Opportunities with Companies in Electrical Industry.
- Must be very good in learning, building relationships, team working, requirement understanding, analyzing,problem solving, follow ups and closing.
- Responsible for attending online support for product/EMS
- Responsible for the closure of support/complaint & maintain good relationship with the customer.
- Responsible for attending filed complaints
- Good communication ability
- Willing to travel
- Languages preferred - English and Hindi/Marathi
- Must be dedicated & hard working.
- Should be ready to work during extended hours other than regular time
- Work dedication & commitment to archive 100% result
- Will be responsible for more than 40 accounts in Panel Builder, OEM and End Customer segment for relationship building, Understanding the requirement of Customers through regular visits, Product Demonstrations, Product/Solution pitching as per Requirement.
Job Specification :
- Qualification: Should be Diploma Holder in Electrical/Electronics/computer science.Engineering and additional qualification on IT will be an added advantage.
- Experience: 2 to 3 years of experience in 1.Water, Lightning, Energy Management Systems (Both Hardware & Software)
- Good skills in Installation & Maintenance of Electrical monitoring (Meters) and controlling equipments / devices.
- Good Analytical strength, that helps in debugging and providing quick solution to the customer system issues.
- Energy Analytical Skills
Contact HR : Abhishek
Helpline: (phone hidden)
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