IC115 Technical Support Engineer / Technical Associate

IC115 Technical Support Engineer / Technical Associate

07 Feb
|
vision esteem
|
Ajitgarh

07 Feb

vision esteem

Ajitgarh

Job Description



Technical Support Engineer / Technical Associate About Job Experience



Location Mohali, Punjab



Compensation 30000/-



Education Any Graduate



Role Associate / Sr. Associate -(Technical)



Functional Area ITES / BPO / KPO / Customer Services / Operations



Posted Date 07-09-2016





Job Description Troubleshoot for technical issues related to various devices (PC/Laptop, i-Pad, Smart Phones etc)

Providing technical assistance to international clients Should focus on selling of Annual/Per incident plan

Technical Sales process(Only voice based) receive the calls of the Customers, Solve their query, up-sell the product

Responsible for effectively handling customer objections/queries,

and meeting conversion/revenue targets Interaction with customers located in the USA /Canada over the phone

Performing callbacks as required

Respond to request for support and assistance from customers.



Skills required:



Excellent communication and customer service skills

Flexible work style - ability to work shifts and weekends

Professional work attitude, ability to learn

Ability to work under pressure

Experience in sales(Voice) or Fresher would also work





Desired Candidate Profile



Company Profile

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21109069/ic115-technical-support-engineer-technical-associate-ajitgarh/?utm_source=html

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