[BV-005] - Assistant Manager, Customer Analytics

[BV-005] - Assistant Manager, Customer Analytics

18 Mar
|
Western Union
|
Pune Division

18 Mar

Western Union

Pune Division

*Assistant Manager, Customer Analytics -Pune, India*Are you ready to join an advanced team in a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Join Western Union as an Assistant Manager, Customer Analytics.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful *We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves,

better things happen.*Better starts and ends with the customer*This role will focus on driving and supporting specific business growth initiatives at Western Union by utilizing efficient techniques to provide meaningful insights informing key business results. It will require significant contributions to large-scale, cross-functional strategic growth projects with a wide variety of stakeholders. You will be partnering with resources from various internal Data teams and P&L business owners to align on insights, recommendations, and steps forward. The role requires innovative systematic thinking, creative problem solving, and strong rational skills. Majority of your time will be spent framing solutions to critical problems, querying databases, and performing various statistical techniques To optimize your skills in this role you will need a B.E. / B.Tech. / MCA in Computer Science/Information Technology; engineering degree related to quantitative study or advanced degree in statistics or data preferred. 4+ years of relevant experience in the field of data analytics within an in-house or third-party consulting environment; prior professional experience in the Financial Services / Banking field a plus. Expert command of database querying (SQL) and sound statistics knowledge with command over R/Python is a must. Knowledge and some practice of price elasticity study, consumer demand modelling, CHAID, experimental design (DoE), regression (logistic and OLS), principal component and factor evaluation, time-series assessment, and forecasting. Experience in ML/AI use cases would be a plus. You need to be extremely self-motivated, accountable, results-oriented, and comfortable working in an unstructured business environment. Previous experience of lean and agile working methodologies is also desirable.*Join us, and let’s move money for better*It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status#LI-MT

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21656630/bv-005-assistant-manager-customer-analytics-pune-division/?utm_source=html

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