Engineer - IT Global Infrastructure Network & Telecom (EB75)

Engineer - IT Global Infrastructure Network & Telecom (EB75)

17 Mar
|
Momentive
|
Bangalore Rural

17 Mar

Momentive

Bangalore Rural

Position Summary:



Infrastructure Engineer Network & Telecom will install, configure, monitor and maintain, networking, VOIP, equipment, telco circuits, maintain/monitor performance and security, create and sustain documentation, assist with security tasks and monitoring to meet strict global uptime SLAs.



Monitor large computer networks and servers for problems from a central location. Analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.





Job Description:



Key Tasks and Deliverables:



- Expert in the management and monitoring of a network from centralized location.

- Manage, and provide advice on, the selection, design,

justification, implementation, cost and operation of network, telecom and unified communications related projects

- Contribute to the network, telecom and unified communications structural frameworks (hardware, software and other components) which meet the present and future requirements of the business.

- Advise on staffing of network, telecom and unified communications related projects with internal and external subject matter experts as part of global and regional programs.

- Ensure that all new network, telecom and unified communications services are delivered to the business with the right service levels.

- Ensure that all network, telecom and unified communications investments are managed through their full economic life cycle to optimize its value.

- Implement continuous performance measurement within the network, telecom and unified communications to identify, prioritize, initiate and manage services and initiatives.

- Facilitate scoping and business priority setting for large or complex changes related to the network, telecom and unified communications infrastructure, engaging senior stakeholders as required.

- Coordinates with and enable the IT services operational and support teams to perform pre-defined standard adds, moves, and changes.

- Specify and design complex network, telecom and unified communications systems.

- Create and maintain overall network, telecom and unified communications plans to support the organization’s business strategy.

- Select appropriate design, product models, methods and tools, consistent with agreed enterprise and solution architectures and ensures they are applied effectively.

- Review others' systems designs to ensure selection of appropriate technology, efficient use of resources, and integration of multiple systems and technology.

- Ensure that the system design balances functional, service quality and systems management requirements

- Contribute to the policy for selection of architecture components

- Maintain complete documentation of the global network, telecom and unified communications components including H/W& S/W, support contracts, equipment EOL etc.

- Manage the contracts, relationships and performance of the global carrier(s)

- Plan and develop capacity planning roadmap

- Coordinate with regional team members for circuit management, payments, etc.

- Making sure of having a single view of global network, telecom and unified communications systems.

- Coordinate with global carrier & service provider members for setting up clear process to handle trouble tickets, payments, complains etc.

- Analyze the opportunities provided by emerging technologies and evaluate the impact and risks of major design options to maximize implementation benefits to Momentive.

- Take responsibility for the management of network, telecom and unified communications testing activities within a development or integration project or program.

- Manage all risks associated with the testing and take preventative action when any risks become unacceptable.



Position Objectives:



- Managing global network, telecom and unified communications infrastructure (LAN, MAN, WAN, WLAN, Remote-Access, VOIP, Telecommunication, etc …) and identifying improvement opportunities

- Contributing and adhering to standards

- Reviewing and approving major global network, telecom and unified communications platform, technology, standards, and policy changes as part of change control and project processes.

- Evaluating and running proof of concepts for new global network, telecom and unified communications technologies and solutions.

- Leading the development and presentation of global network, telecom and unified communications and business cases to senior executives.

- Owning the relationships with the global Telecom providers, and ensuring that all SLAs are met.

- Act as the forward looking person for Momentive IT global network, telecom and unified communications.

- On an ongoing basis, examine current operational processes to identify and suggest potential operational improvements that will positively impact productivity, service, and safety, environmental and cost performance.



Key Metrics (KPI's):



- Service satisfaction

- Infrastructure component availability/response time

- Service unit costs

- Project deployment time effectiveness

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21656808/engineer-global-infrastructure-network-telecom-eb75-bangalore-rural/?utm_source=html

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