Associate Techncial Support Engineer | IW-917

Associate Techncial Support Engineer | IW-917

17 Mar
|
Citrix Systems
|
Bangalore Rural

17 Mar

Citrix Systems

Bangalore Rural

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!



What we're looking for:



Provide technical support for company products to customers via phone, email and other channels. Focues on in-depth problem analysis of the company's products and their integration into customerenviornments using troubleshooting skills and technical knowledge to isolate, analyze and provide resolution to customer issues. Supervisory functions may include,

but are not limited to, prioritizing and assigning tasks for effective use of team resources; implementing projects in accordance with project plans and budgets; responding to more complex, escalated inquiries from team members; and checking the quality of their work.



What you’re looking for:



Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.



Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.



Functional Area:



Tech Support

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21656812/associate-techncial-support-engineer-iw-917-bangalore-rural/?utm_source=html

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