Team Leader, Financial Shared Services - DLY-84

Team Leader, Financial Shared Services - DLY-84

17 Mar
Dun & Bradstreet

17 Mar

Dun & Bradstreet


Why We Work at Dun & Bradstreet

We are at a transformational moment in our company journey - and we’re so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet’s Data Cloud and Live Business Identity, and we’re wildly passionate and committed to this purpose. So, if you’re looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us!

Overview: Manage a team of first party collectors responsible for the outstanding receivables in the NA and UKI portfolios. Manage Finance Operations Inbound Team.

Provide insight, analysis and logistical support to allow our global business partners to make strategic decisions to enable sales and revenue growth and enhance customer experience through modern channels. Partner with NA leads to ensure KPIs are achieved, incuding cash collections and reduction of past due accounts.

Key Responsibilities:

• Supervise and monitor performance of the billing, usage and revenue functions.

• Provide coaching, feedback, and ongoing training to team members. Work with sales leaders on issue resolution to ensure timely disposition.

• Manage a team with focus on improving billing, usage and revenue issues/concerns.

• Support the Leader by absorbing day to day team, cross-business and other leadership tasks.

• Provide thought leadership to drive improvements in the billing, cancellation and revenue process resulting in an improved customer experience, more efficient processes or cost savings.

Key Requirements:

• 5 Years Collections Experience

• High School diploma required, college degree preferred

• Problem solving skills in a financially oriented environment

• Proven oral and written communication skills

• To meet deadlines and goals as an individual and function as a contributor in a team environment

Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

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