Helpdesk Associate - (M147)

Helpdesk Associate - (M147)

23 Mar
|
NTT DATA Services
|
Bangalore Rural

23 Mar

NTT DATA Services

Bangalore Rural

Req ID: 113843



NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).



-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization,

to ensure that all on-line system problems are resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -Basic TS on networking. -Basic technical skills for troubleshooting on issues related to computers. Requirements : - 12 Months of experience. - Good Communication Skills. - rotational shift. - Basic Technical TS skills



About NTT DATA Services



NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.



NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21754489/helpdesk-associate-m147-bangalore-rural/?utm_source=html

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