Network Operations Advisor VQ470

Network Operations Advisor VQ470

23 Mar
Bangalore Rural

23 Mar


Bangalore Rural

Responsibilities / Authorities

- Work on internal planning/design tasks and ensure that cases and interactions are logged correctly in CRM

- Ensure security verifications are carried out per company policies and procedures

- Complete internal logical circuit planning/design, ensuring that a high standard of client deliverable is maintained

- Join bridge calls of client when required in line with Client / Company guidelines

- Work productively whilst maintaining exceptional design/data quality standards in line with targets/SLA

- Contribute to the team through open and regular communication with peers / supervisors

Educational Profile

- Any graduate from Govt. recognized universities.

- 10+2+3 Diploma Holder (equivalent to Graduation) from Govt. recognized universities.

- Trainer score of 4,3,3,3

- Other criteria as decided by Business - defined in VM Selene Hiring Criteria document.

Experience Profile

- Prior Telecom Industry work experience preferred.

- Fresher’s acceptable.

- Non-voice work experience would be relevant.

Personal Attributes

- Able to work on a flexible shift timing as determined by the business needs.

- Ability to work under pressure.

- Team worker.

- Positive Attitude.

- Quick Learner.

- Punctual and Disciplined.

- Good Communication skills.

- Client/Customer Focussed.

- Results driven.

- High standards of Integrity.

- Attention to detail.

- Adhere to all company or departmental policies and procedures (personnel and operational)

- Keep process, technical, operational and design knowledge (of self) maintained / updated

- Maintain regular and punctual attendance in line with company policies and procedures

- Minimise client complaints and escalations by providing exceptional design and service control

- Report all technical equipment (computer, phone, network) issues to team leader

- Perform other duties commensurate with the post as per Client and Management guidelines

Contract length: 12 months

Job Types: Full-time, Contract

Salary: ₹15,000.00 - ₹30,000.00 per month


- Health insurance


- Day shift


- Bachelor's (Preferred)

Work Remotely:

- No

COVID-19 Precaution(s):

- Remote interview process

Speak with the employer

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