JXD-822 | Walk in interview for Service Advisor Position at Mahindra & Mahindra

JXD-822 | Walk in interview for Service Advisor Position at Mahindra & Mahindra

24 Mar
|
Anant Cars Auto PVT. LTD
|
Bangalore Rural

24 Mar

Anant Cars Auto PVT. LTD

Bangalore Rural

KEY PURPOSE



Role of Relationship Manager to deliver an enhanced ownership experience for

premium customers through personalized attention & superior (a la hospitality

industry) quality of interactions.



DUTIES AND RESPONSIBILITIES



- To ensure superior customer experience during each interaction.

- Customized attention right through new vehicle delivery, interaction during



different stages of Customer Life Cycle (CLC), RO opening to vehicle delivery

from workshop.



- To give a feeling of personalization for inviting select set of customers for CRM



initiatives. To ensure the loop is closed from inviting the customers, coordinating

with the central agency (Mahindra Relationship Centre)

and reserving seat for

customers.



- To generate revenue by selling workshop services like car care products,



customization kits that match profile and choice of customers.



- To deliver high customer satisfaction by following & monitoring Vital Few



parameters constantly.



- Plan and execute contact calendar to enhance customer experience.

- To assist customer in understanding contents and options available on the



personalized website.



- To leverage technological aids for service (familiarity to use technology viz



tablets) to enhance customer experience.



- To monitor infrastructure upkeep & cleanliness.

- To resolve customer concerns by consistent follow-ups with the relevant



process owner and close the concern with delight.



BAND



Managerial



SKILLS REQUIREMENT



- Automobile passionate.

- Fluency and correct diction in English, basic grammar.

- Fluency in regional language.

- Pleasing personality (grooming/smile/dressing sense/personal hygiene).

- Knowledge & confident on automobile technology.

- Interpersonal skills.

- Computer literate and web savvy.

- Conflict resolution ability.

- Analytical skills.



Language : Kannada & English is Mandatory.



Qualification : ITI/ Diploma is Mandatory.



Preferably looking for Immediate joiners …



Experience: Minimum 2 + years of experience from relevant field .



Interested candidates can directly walk into our office for interview or Call HR (phone hidden)/(phone hidden).



Regards



Team - HR



Job Types: Full-time, Walk-In



Salary: Up to ₹22,000.00 per month



Schedule:



- Day shift



Experience:



- work: 1 year (Preferred)

- service advisor: 1 year (Preferred)



Education:



- Diploma (Preferred)



Speak with the employer

+91 (phone hidden)

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/21754724/jxd-822-walk-interview-for-service-advisor-position-mahindra-mahindra-bangalore-rural/?utm_source=html

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