[FO967] - Executive / Sr. Executive - Customer Service

[FO967] - Executive / Sr. Executive - Customer Service

09 Apr
|
Ashapura Forwarders Pvt Ltd
|
Ahmadābād

09 Apr

Ashapura Forwarders Pvt Ltd

Ahmadābād

· Coordinating with Customer



· Internal coordination – Operation team, Documentation team, Accounts & Transportation team



· Constantly update customers with the shipment tracking details



· Tracking Shipment movement and updating



· Identifying bottlenecks and resolving them on time



· Data Analysis



· Preparing Reports



· Updating Software



· Preparing documents for billing



· Admin related work



· Take initiative in completing task by coordinating with cross functional team even in the night hours (In case of Critical Shipments)



Required Skills:



· Strong communication (verbal & written) and extraordinary presentation skills



· Basic knowledge about Import / Export process





· Good in Data Analysis Skill



· Proficiency in English



· Experience in MS Office (Excel, PowerPoint) and MS Outlook



· Problem solving Skill



· Handles multiple tasks, switches priorities and focuses as needed.



· Candidate should be focused on following up independently and deliver results.



Job Type: Full-time



Schedule:



- Day shift



Experience:



- total work: 1 year (Preferred)



Work Remotely:



- No



COVID-19 Precaution(s):



- Temperature screenings

- Social distancing guidelines in place

- Sanitising, disinfecting, or cleaning procedures in place

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22026344/fo967-executive-executive-customer-service-ahmadabad/?utm_source=html

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