[FO967] - Executive / Sr. Executive - Customer Service

[FO967] - Executive / Sr. Executive - Customer Service

09 Apr
Ashapura Forwarders Pvt Ltd

09 Apr

Ashapura Forwarders Pvt Ltd


· Coordinating with Customer

· Internal coordination – Operation team, Documentation team, Accounts & Transportation team

· Constantly update customers with the shipment tracking details

· Tracking Shipment movement and updating

· Identifying bottlenecks and resolving them on time

· Data Analysis

· Preparing Reports

· Updating Software

· Preparing documents for billing

· Admin related work

· Take initiative in completing task by coordinating with cross functional team even in the night hours (In case of Critical Shipments)

Required Skills:

· Strong communication (verbal & written) and extraordinary presentation skills

· Basic knowledge about Import / Export process

· Good in Data Analysis Skill

· Proficiency in English

· Experience in MS Office (Excel, PowerPoint) and MS Outlook

· Problem solving Skill

· Handles multiple tasks, switches priorities and focuses as needed.

· Candidate should be focused on following up independently and deliver results.

Job Type: Full-time


- Day shift


- total work: 1 year (Preferred)

Work Remotely:

- No

COVID-19 Precaution(s):

- Temperature screenings

- Social distancing guidelines in place

- Sanitising, disinfecting, or cleaning procedures in place

The original job offer can be found in Kit Job:

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