Customer Care Agent | [WLU-305]

Customer Care Agent | [WLU-305]

09 Apr
TechTonic Media (India) Pvt. Ltd
Shāhpur Jat

09 Apr

TechTonic Media (India) Pvt. Ltd

Shāhpur Jat

Job Description:

- Should have an experience of at least 3 years in BPO & Ecommerce. (Preferred)

- Good communication skills.

- Can manage 100-200 calls per day.

- Must be graduated. (Preferred)

- Salary up to: 16k- 27k CTC (plus incentive paid quarterly)

Contract length: 12 months

Job Types: Full-time, Contract, Fresher

Salary: ₹16,000.00 - ₹27,000.00 per month


- Flexible schedule

- Paid sick time

- Paid time off


- Rotational shift

Supplemental Pay:

- Performance bonus

COVID-19 considerations:

We are taking every precautions from our end by hand sanitizing, washing and keeping sanitizers in our pocket.


- Customer Service:

1 year (Preferred)

- technical support: 2 years (Preferred)

- total work: 3 years (Preferred)


- Bachelor's (Preferred)


- Morning (Preferred)

Job Duties:

- Answer incoming customer inquiries

- Collaborate with management teams to stay updated on new products, services, and policies

- Record customer information within our customer service database

- Engage with clients in a friendly and professional manner while actively listening to their concerns

- Offer support and solutions to customers in accordance with the company's customer service policies

- Other duties as requested

Work Remotely:

- No

COVID-19 Precaution(s):

- Remote interview process

- Personal protective equipment provided or required

- Temperature screenings

- Social distancing guidelines in place

- Sanitising, disinfecting, or cleaning procedures in place

Speak with the employer

+91 (phone hidden)

The original job offer can be found in Kit Job:

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