Customer Care Agent | [WLU-305]

Customer Care Agent | [WLU-305]

09 Apr
|
TechTonic Media (India) Pvt. Ltd
|
Shāhpur Jat

09 Apr

TechTonic Media (India) Pvt. Ltd

Shāhpur Jat

Job Description:



- Should have an experience of at least 3 years in BPO & Ecommerce. (Preferred)

- Good communication skills.

- Can manage 100-200 calls per day.

- Must be graduated. (Preferred)

- Salary up to: 16k- 27k CTC (plus incentive paid quarterly)



Contract length: 12 months



Job Types: Full-time, Contract, Fresher



Salary: ₹16,000.00 - ₹27,000.00 per month



Benefits:



- Flexible schedule

- Paid sick time

- Paid time off



Schedule:



- Rotational shift



Supplemental Pay:



- Performance bonus



COVID-19 considerations:

We are taking every precautions from our end by hand sanitizing, washing and keeping sanitizers in our pocket.



Experience:



- Customer Service:

1 year (Preferred)

- technical support: 2 years (Preferred)

- total work: 3 years (Preferred)



Education:



- Bachelor's (Preferred)



Shifts:



- Morning (Preferred)



Job Duties:



- Answer incoming customer inquiries

- Collaborate with management teams to stay updated on new products, services, and policies

- Record customer information within our customer service database

- Engage with clients in a friendly and professional manner while actively listening to their concerns

- Offer support and solutions to customers in accordance with the company's customer service policies

- Other duties as requested



Work Remotely:



- No



COVID-19 Precaution(s):



- Remote interview process

- Personal protective equipment provided or required

- Temperature screenings

- Social distancing guidelines in place

- Sanitising, disinfecting, or cleaning procedures in place



Speak with the employer

+91 (phone hidden)

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22026423/customer-care-agent-wlu-305-shahpur-jat/?utm_source=html

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