ATOS GLOBAL IT SOLUTIONS AND SERVICES PVT LTD
Please find below the details of the career opportunity with Atos.
• Execution of Knowledge Management process tasks in adherence with global and local requirements.
• Coordination and management of Knowledge Management process activities across the Global Delivery Center and with external suppliers to agreed global and local SLAs.
• Escalation of risks and issues to the Knowledge Management Regional/GBU Process Owner.
• Supporting Knowledge Management reporting (KPIs and customer SLAs).
• Assists the Knowledge Management Global and Regional/GBU Process Owners in driving Service management best-practice and ITIL process standardization.
• Assist the Knowledge Management Global and Regional/GBU Process Owners in ensuring consistent end-to-end application of the Knowledge Management process across their account(s).
• Assists the Knowledge Management Global and Regional/GBU Process Owner in identifying and planning for Knowledge Management process improvement projects.
• Drives implementation of standard execution of the Knowledge Management process.
• Assists the Knowledge Management Global and Regional/GBU Process Owners in driving cross-account process standardization.
• Assists the Knowledge Management Global and Regional/GBU Process Owners in standardization to enable offshore targets.
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