(IC-343) Knowledge Manager

(IC-343) Knowledge Manager

19 Apr
|
ATOS GLOBAL IT SOLUTIONS AND SERVICES PVT LTD
|
Chennai district

19 Apr

ATOS GLOBAL IT SOLUTIONS AND SERVICES PVT LTD

Chennai district

Greetings!



Please find below the details of the career opportunity with Atos.



Expected Skills:



• Execution of Knowledge Management process tasks in adherence with global and local requirements.



• Coordination and management of Knowledge Management process activities across the Global Delivery Center and with external suppliers to agreed global and local SLAs.



• Escalation of risks and issues to the Knowledge Management Regional/GBU Process Owner.



• Supporting Knowledge Management reporting (KPIs and customer SLAs).



• Assists the Knowledge Management Global and Regional/GBU Process Owners in driving Service management best-practice and ITIL process standardization.





• Assist the Knowledge Management Global and Regional/GBU Process Owners in ensuring consistent end-to-end application of the Knowledge Management process across their account(s).



• Assists the Knowledge Management Global and Regional/GBU Process Owner in identifying and planning for Knowledge Management process improvement projects.



• Drives implementation of standard execution of the Knowledge Management process.



• Assists the Knowledge Management Global and Regional/GBU Process Owners in driving cross-account process standardization.



• Assists the Knowledge Management Global and Regional/GBU Process Owners in standardization to enable offshore targets.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22209684/ic-343-knowledge-manager-chennai-district/?utm_source=html

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