Customer Service Executive | [I-962]

Customer Service Executive | [I-962]

19 Apr
|
SEVEN CONSULTANCY
|
Chennai district

19 Apr

SEVEN CONSULTANCY

Chennai district

Job Description



Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.



Ensure customer satisfaction and provide professional customer support.

FUNCTIONAL AREA

customer service, customer management, problem solving, jobs in chennai, jobs in tamil nadu jobs in chennai in cable industry, customer satisfaction, jobs in chennai for customer service executive

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22209738/customer-service-executive-i-962-chennai-district/?utm_source=html

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