TEAM MANAGEMENT SERVICES
Job Description: Managing the entire Service department of the Organisation.
b. Must be able to handle team of 5-6 service engineers within company and around
10-12 service engineers of Dealers.
c. To ensure prompt After Sales Service of our Construction Machines at customer site.
d. Preparing and tracking Warranty / breakdown calls and cost involved in the same.
e. Meeting key customers and assuring them of prompt service.
f. Visiting Construction sites and taking feedback/ reviews from End Users regarding
service, Quality and performance of machines.
g. Increasing Service and Spare Parts revenue of the company.
h. Tracking of Open service calls and closing them with co-ordination with other
i. Conducting service meetings within the team and resolving their issues.
Candidate must be willing to travel through-out India for carrying our Service
activities as and whenever required.
Key Skills: Candidate should experience of handling medium to heavy duty machine on Pan India basis.
He should have technical knowledge of products like bar bending and cutting machines,
concrete cutter and other related construction machinery. Candidate should be able to read
mechanical & electrical drawings.
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