Pega Marketing L2 Support Engineer | QXM946

Pega Marketing L2 Support Engineer | QXM946

19 Apr
|
Sandhata Technologies
|
Pune Division

19 Apr

Sandhata Technologies

Pune Division

Job Description



Experience : 3-5 Years

Work Location : Pune, India

Qualifications : Any Graduate/Post Graduate: BE/B. Tech/MCA etc.



The Role:



Design, Build, Configure and support Pega Marketing business application to meet business process and application support requirements



Must Have Skills: Pega Marketing Experience (Min 1-3 Years)



Certifications:



CSA (Certified System Architect)



and



CPMC (Certified Pega Marketing Consultant)



OR



CPDC (Certified Pega Decisioning Consultant)



Telecom Domain Experience: Good to Have





Key Responsibilities:



Experience in implementing/support Pega Marketing Applications, Managing/Optimizing DB & Weblogic/TomCat





Resolving Incidents and preparing RCA.



Perform Hot Fix Reviews & Unit Tests



Hot Fixes impact analysis & deployment



Ensure compliance with Guardrails, Coding Standards, UI Standards and Corporate Standards.



Technical Experiance:



Pega Marketing & Customer Service Framework & PRPC module Exposure.



Experience in using PEGA Monitoring tool



Experience in performing Impact Analysis



Incident Monitoring, reporting & Analysis.



Monitoring of offers/campaigns initiated for different channels



Application Configuration management and changes handling



Code Deployment where necessary



Execute /Schedule/Monitor Campaign (Start, Stop, Suspend & Resume)



Hot fix deployment



Support related Changes technical documentations

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22209989/pega-marketing-support-engineer-qxm946-pune-division/?utm_source=html

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