(HO-928) Pega Marketing L3 Support Engineer

(HO-928) Pega Marketing L3 Support Engineer

19 Apr
|
Sandhata Technologies
|
Pune Division

19 Apr

Sandhata Technologies

Pune Division

Job Description



The Role:



Design, Build, Configure and support Pega Marketing business application to meet business process and application support requirements



Must Have Skills: Pega Marketing Experience (Min 3 Years), Pega UI Experience



Certifications:



CSA (Certified System Architect) or CSSA (Certified Senior System Architect)



and



CPMC (Certified Pega Marketing Consultant)



OR



CPDC (Certified Pega Decisioning Consultant)



Telecom Domain Experience: Good to Have





Key Responsibilities:



Experience in implementing/support Pega Marketing Applications.



Experience in defining Strategies, Campaigns, Predictive & Adaptive Models.



Resolving Incidents and preparing RCA.





Lead the Technical Team in support activities.



Perform Code Review to ensure code quality.



Ensure compliance with Guardrails, Coding Standards, UI Standards and Corporate Standards.



Fixing Issues identified during campaign execution



Marketing Strategy validation and minor enhancement requested



Performing RCA on the Incidents / Defects



Technical Experiance:



Hands-On exp. in implementing logic in Pega Marketing & Customer Service Framework & PRPC module.



Experience in performing Impact Analysis



Incident Monitoring, reporting & Analysis.



Monitoring of offers/campaigns initiated for different channels



Application Configuration management and changes



Code Deployment where necessary



Execute /Schedule/Monitor Campaign (Start, Stop, Suspend & Resume)



Hot fix deployment



Support related Changes/technical documentations



Template Modifications

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22209990/ho-928-pega-marketing-support-engineer-pune-division/?utm_source=html

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