Design, Build, Configure and support Pega Marketing business application to meet business process and application support requirements
Must Have Skills: Pega Marketing Experience (Min 3 Years), Pega UI Experience
CSA (Certified System Architect) or CSSA (Certified Senior System Architect)
CPMC (Certified Pega Marketing Consultant)
CPDC (Certified Pega Decisioning Consultant)
Telecom Domain Experience: Good to Have
Experience in implementing/support Pega Marketing Applications.
Experience in defining Strategies, Campaigns, Predictive & Adaptive Models.
Resolving Incidents and preparing RCA.
Lead the Technical Team in support activities.
Perform Code Review to ensure code quality.
Ensure compliance with Guardrails, Coding Standards, UI Standards and Corporate Standards.
Fixing Issues identified during campaign execution
Marketing Strategy validation and minor enhancement requested
Performing RCA on the Incidents / Defects
Hands-On exp. in implementing logic in Pega Marketing & Customer Service Framework & PRPC module.
Experience in performing Impact Analysis
Incident Monitoring, reporting & Analysis.
Monitoring of offers/campaigns initiated for different channels
Application Configuration management and changes
Code Deployment where necessary
Execute /Schedule/Monitor Campaign (Start, Stop, Suspend & Resume)
Hot fix deployment
Support related Changes/technical documentations
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