(HO-928) Pega Marketing L3 Support Engineer

(HO-928) Pega Marketing L3 Support Engineer

19 Apr
Sandhata Technologies
Pune Division

19 Apr

Sandhata Technologies

Pune Division

Job Description

The Role:

Design, Build, Configure and support Pega Marketing business application to meet business process and application support requirements

Must Have Skills: Pega Marketing Experience (Min 3 Years), Pega UI Experience


CSA (Certified System Architect) or CSSA (Certified Senior System Architect)


CPMC (Certified Pega Marketing Consultant)


CPDC (Certified Pega Decisioning Consultant)

Telecom Domain Experience: Good to Have

Key Responsibilities:

Experience in implementing/support Pega Marketing Applications.

Experience in defining Strategies, Campaigns, Predictive & Adaptive Models.

Resolving Incidents and preparing RCA.

Lead the Technical Team in support activities.

Perform Code Review to ensure code quality.

Ensure compliance with Guardrails, Coding Standards, UI Standards and Corporate Standards.

Fixing Issues identified during campaign execution

Marketing Strategy validation and minor enhancement requested

Performing RCA on the Incidents / Defects

Technical Experiance:

Hands-On exp. in implementing logic in Pega Marketing & Customer Service Framework & PRPC module.

Experience in performing Impact Analysis

Incident Monitoring, reporting & Analysis.

Monitoring of offers/campaigns initiated for different channels

Application Configuration management and changes

Code Deployment where necessary

Execute /Schedule/Monitor Campaign (Start, Stop, Suspend & Resume)

Hot fix deployment

Support related Changes/technical documentations

Template Modifications

The original job offer can be found in Kit Job:

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