Q679 L3 Engineer

Q679 L3 Engineer

19 Apr
Capillary Technologies
Bangalore Rural

19 Apr

Capillary Technologies

Bangalore Rural

L3 Engineer. (2-5 yrs Exp)

Capillary is looking for a strong Software Development Engineers as part of the Technology team to provide support to our technology platforms which include scalable backend applications. You will be required to develop a deep business, product and technology understanding, work with cross-functional teams to debug and resolve technical issues and manage applications.


- Responsible for quickly assessing the issues and provide resolutions.

- Perform analysis of customer reported issues related to User Interface, Database or Application Server.

- Prepare data / code patches to fix data / code related issues.

- Provide support and work in conjunction with peers within the Technology Team.

- Assist in off-hour production emergencies.

- Coordinate with various teams and raise tickets for all issues, analyze root cause and assist in the efficient resolution of all production processes.

- Deep involvement in Customer Go-Live issues, enhancements and UAT.

- Help and resolve incidents and problem tickets over within defined SLAs.


- Experience with any or combination programming languages: Java OR .NET/ C#

- Good knowledge of JavaScript, HTML, CSS.

- Good understanding of databases and excellent SQL querying skills.

- Debugging / Log Analyzing and Corelating with Product functionality and Configurations.

- Fluency with Web-based applications.

- Excellent written and verbal communication skills are required to follow through and report status to customers and internal teams.

- Strong communication, interpersonal and analytical skills.

- Experience on Agile tools like Zendesk/ServiceNow/Jira.

- Judgment and decision making, excellent planning, organizing & time management skills.

The original job offer can be found in Kit Job:

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