Ignites Human Capital Services Pvt Ltd.
We Are Hiring for INTERNATIONAL VOICE / Chat PROCESS.
Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 1- 5 yrs
Age Criteria -: 18 -33 years
Location WFH/ WFO ( Current location should be Bangalore or who are willing to relocate to Bangalore immediately )
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
- Handling escalations and complex queries.
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services,
take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Key skills required:
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
- Higher Secondary(12th Pass) / Any graduates
- English (Required)
Versant / voice and accent
(Note: All the rounds are Held through telephonic)
NOTE: - Please call Mehek @ (phone hidden) // Salman @ (phone hidden) and schedule your telephonic interviews !!
!!!Thanks & Regards HR TEAM!!!
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