SAS ADMIN - Administrator [VJK-781]

SAS ADMIN - Administrator [VJK-781]

29 Apr
|
Appmocx
|
Bangalore Rural

29 Apr

Appmocx

Bangalore Rural

Key skills required for the job are:



• SAS ADMIN-L3, (Mandatory)

• As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues

• Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager

• Plan and schedule Changes, Coordinating with different stakeholders

• Perform RCA for Major Incidents related to his / her tower nFollow quality / security process defined for the engagement

• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination



• Prepare Weekly and monthly status reports

• Participate in business meetings with various stake holders on a need basis

• Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs

• Effort estimation/reviews on need basis for new projects

• Training of new team members

• Able to work on Knowledge acquisition and updates to related documents



Qualification MCA/BE/Btech

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22358035/sas-admin-administrator-vjk-781-bangalore-rural/?utm_source=html

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