Portfolio Business Analyst [UH-931]

Portfolio Business Analyst [UH-931]

29 Apr
Shell India Markets Private Limited
Bangalore Rural

29 Apr

Shell India Markets Private Limited

Bangalore Rural

The Role

Job Description:

We are seeking to expand our team of passionate Identity & Access Management (IAM) professionals who manage the protection of Shell’s existing estate and deploys new platforms and services that enable future business value. As a successful applicant, you will join the newly formed Enterprise Technology Portfolio team for IAM and Security Services in Shell’s ITSO organization.

The IAM Portfolio Business Analyst is responsible for identifying and documenting the business needs of their clients and stakeholders and helping to determine feasible IAM solutions to meet business needs or resolve business problems.

With the proliferation of cloud-based services and the elimination of traditional security perimeters such as corporate network boundaries, the role of IAM & Security has taken on an increasingly important role. The purpose of IAM & Security services is to provide Shell users fit for purpose access to resources and to reduce the risk of unauthorized access.

Responsibilities & Accountabilities

The IAM Portfolio Analyst is responsible for managing a defined subset of services owned by the Portfolio Manager, including:

- Provide support to the Service Portfolio Manager with the lifecycle of the portfolio.

- Maintain Application & Service information in ServiceNow (the single trusted repository for application information) and ensuring data quality

- Maintain the demand funnel for the portfolio and support the development of an integrated plan / roadmap (0-3 years) for the portfolio

- Engage internal and external stakeholders to help identify key events or decision points (i.e. major upgrades, architecture drivers, end of life, contract extensions, etc.).

- Provide regular and ad hoc data and reports on the service portfolios to stakeholders.

- Technical Experience in Service Now is very beneficial

- Support the creation and maintenance of service roadmaps and alignment with relevant stakeholders (eg Operations, IRM, Architecture, IT Management etc.).

- Supporting portfolio appraisals including analyses on effectiveness of current application & service portfolio in supporting business processes (business value and costs), identification of common characteristics to drive rationalization and simplification of the portfolio.

- Assist is service cost management and budgeting

- Support tracking of Total Cost of Ownership.

- Support and perform project initiation activities

Special Challenges:

- The level of change in IAM is very high as Shell is replacing existing and deploy new innovative IAM solutions affecting all or a large group of users in Shell and Shell’s JV/NOV partners.

- - The Identity and Access Management service portfolio addresses significant risk factors in maintaining IT integrity and protecting business data at Shell enterprise level. Most of the services are business critical or support business critical applications.

Mandatory Skills:

- Total 9 years – 13 years of IT experience

- Relevant background in or experience with operating, designing or managing Identity and access management solutions and infrastructures.

- Business and financial acumen to review the economics within the service line including cost drivers and the trade-offs associated with quality, schedule, and cost.

- Knowledge of technology deployments in the market and their relevance to solving business problems.

- Knowledge about or experience with IT general controls.

- Knowledge of IT portfolio management processes and tools

- Skilled at working effectively with cross functional teams in a matrix organization

- Strong communication and stakeholder management skills, required to solicit support and agreement to plans across diverse delivery groups and customers

- Diligent and attention to high levels of data quality

- Demonstrated skill running effective meetings and getting buy-in and participation from stakeholders

- Knowledge of Programme and Project Management

- Knowledge of Business Partnering

- Knowledge Business change management

- High performance team player that displays personal effectiveness

- Strong focus on collaboration, team building, and customer service

- Facilitate governance, portfolio reviews, and other delivery related meetings

- Excellent verbal and written presentation skills.

The original job offer can be found in Kit Job:

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