Role Objective: Join the Fortune 500 Multinational Automotive Company’ Team and start reimagining the future of automotive retail. We are charged with executing Fortune 500 Multinational Automotive Company’ top-down commitment to enabling our team members and stores to delight our retail and professional customers. Our customers are professional shops that know what they need and demand accuracy and speed, just like us.Our priorities are all about their satisfaction, trust and loyalty.The CRM Professional Team is responsible for building solutions that make it easier for our Professional customers to do business with ORGANIZATION and make it easier for our Team Members to serve those customers better than anyone else.
The Salesforce Solution Architect works with Product Managers, Business Stakeholders, Salesforce Admins and Technical Delivery Teams to design complex cloudbased solutions using Salesforce and related technologies. This position owns the solution architecture and design of complex components including integrations, security, configuration and custom development KEY RESPONSIBILITIES: • Contribute to decisions concerning the Team's overall approach and participate meaningfully in the ongoing tactical dialog • Lead by example, seek consensus and help the team to be greater than the sum of its parts • Champion a truly agile, true DevOps, true CI/CD culture here at Advance. This includes leading the adoption of Salesforce DX across the Enterprise • Work with Salesforce Product Managers to maintain the backlog of features and epics. Documents feature acceptance criteria and benefit hypothesis statements • Work with the development team to estimate feature sizes and participates in feature prioritization discussions Approve overall technical design for solutions delivered on the Salesforce platform. Responsible for ensuring that the system accurately meets the defined expectations of the business including functional and non-functional requirements, ensures that proper testing is implemented, and that performance and security requirements are monitored by working with implementation teams. • Identify technical design risks and develops mitigating approaches. Guide and mentor developers and communicate closely with the rest of the Salesforce team including keeping stakeholders informed of solution progress and risks. • Own the development and delivery of Salesforce features from inception through production implementation • Collaborate with Salesforce Technical Leads and team members to ensure Salesforce development teams follow best practices when architecting, programming or documenting solutions. This includes creating standards and documentation. Ensure all development staff follows the same technical standards and guidelines • Estimate epic and feature sizes using agile relative sizing techniques • Identify options for potential solutions and assess them for both technical and business suitability; determine nature and scope of changes to existing applications for enhancements and other changes • Work with technical team members to split features into user stories and provide guidance and oversight to delivery team members as they document story detail and acceptance criteria • Review and provide feedback on detailed technical design • Work with feature delivery teams to ensure testing and documentation are created or updated in accordance with team standards. • Conduct vendor analysis and proof-of-concepts/prototypes for new technologies/solutions • Act as knowledge integrator and translator between business users and technical team members; communicate effectively with Programmers, Infrastructure Engineers, Business Analysts, Information Security Practitioners, Scrum Masters, and Senior Management • Actively participate in Advances Salesforce CoE (Circle of Excellence) • Stay up to date on the latest technology trends in requirements gathering, analysis and documentation and stay informed on the latest technology trends in the industry • The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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