IVR Engineer - Asterisk, CTADE, HPOCMP: Exp: 3 - 8 yrs BR752

IVR Engineer - Asterisk, CTADE, HPOCMP: Exp: 3 - 8 yrs BR752

23 May
|
Handygo Technologies Pvt Ltd
|
NCT

23 May

Handygo Technologies Pvt Ltd

NCT

Job Description



Job Description



1. Day to day operational activities of maintaining live platform (ASTERISK, CTADE, HPOCMP) ,Trouble shooting of system issues, application issues.



2. Documentation & Quality check of delivered task.



3. Continuous improvement on the service uptime with the help of preventive maintenance.



4. Handling system/traffic alerts and Incident management as per severity defined.



5. In time delivery of task assigned.



6. Bug finding on patch/release received from Dev. Team.



7. Log rotation / disk clean-up (Automated), proactive maintenance & upgrade planning.



8. Client/Business communication and follow-up.



9. Generating and analyzing MIS reports.



10.

Resolving Complaints





Salary: INR5,00,000 - 15,00,000 P.A



Industry: Telecom/ISP/



Role Category: Programming & Design



Role: Software Developer





Keyskills



WAP,SMPP,VAS Engineer,Dialogic,CTAD,Astreik,IVR,VAS,Synway





Education



UG:B.Tech/B.E. CS/IT



PG:MCA Computers





Desired Candidate Profile



1 . Good experience on Linux platform



2 . Good experience on any of the VAS nodes (SMSC, USSD, CRBT, IVR).



3. Good knowledge on any of the database. (Preferred Mysql)



4. Should be hands on in all day to day operational activities of maintaining live platform ,Trouble shooting of system issues, application issues , Generating and analyzing MIS reports, Resolving complaints.



5. Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.



6. Should have good communication skills.



7. QUERY KNOWLEDGE





Company Profile



Handygo is a 16 year old company with 100 strong members, who define the organisation policies and the way of work, our new focus is on mobile internet, creating solutions that can solve problems for consumer by bridging the knowledge gap between enterprises and consumers. Our consumers are farmers and students. The spaces are Education and Agriculture both having very significant opportunities.





We value performance, commitment and integrity.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22707516/ivr-engineer-asterisk-ctade-hpocmp-exp-3-8-yrs-br752-nct/?utm_source=html

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