CIB - Securities Services Operations - Fund Servicing Associate I - Associate | JA-839

CIB - Securities Services Operations - Fund Servicing Associate I - Associate | JA-839

27 May
JPMorgan Chase Bank, N.A.
Bangalore Rural

27 May

JPMorgan Chase Bank, N.A.

Bangalore Rural

The Custody and Funds Services Operations Support team is responsible for monitoring all daily delivery across the client base and ensuring that key performance indicators (KPI's) are reported to the management team. This includes metrics on reconciliation breaks and the delivery times for each deliverable within the operations teams. Working with all operations teams the team assists with issue resolution and root cause analysis and will also monitor activity to identify key trends and opportunities for process improvements or strategic opportunities.


Will be responsible for triage management ensuring prioritisation is in place and clear communication is provided to senior management,

Technology management and Client Service Managers during day to day incidences impacting client deliveries.

Data analysis and identifying trends to improve internal transactional related processes

Responsible for the running of control rooms when they are required such as for the Financial Year End, Quarterly Distributions, or other required triage management situations.

Management Reporting

Ensure KPIs are met and reported

Coordinate with various operations teams and assist with issue resolution and Root Cause Analysis.

Escalate concerns and issues

Recognize and act on opportunities to improve processes

Ensure all the risk and control checks are adhered to

This role requires a wide variety of strengths and capabilities, including:

Experience in Fund Accounting operations

Demonstrate teamwork and build internal relationships across locations with partner sites

Strong attention to detail

Knowledge and understanding of Fund Accounting and financial products

Ability to work under pressure, prioritize, and meet tight deadlines

Risk, control, and procedure oriented

Excellent written and verbal communication skills

Knowledge of Xceptor, Alteryx, Python and Tableau

Graduate/Post Graduate with major in Finance/Accounting is preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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