JPMorgan Chase Bank, N.A.
Incumbent will be responsible for end to end process management & flawless delivery of process, accountable for proper change management & process improvement.
End to End process responsibility and to be in control of End of day reports and critical intraday reports
BAU Execution to be best in class. Publishing of weekly KPI's & KRI's
Managing all Exceptions and handholding to closure
Play a key role in Audit reviews and checks
Assist in preparing and implementing Business Continuity Plans
Review and improve on productivity benchmarks on ongoing basis
Work with Associate/Vice President to ensure regular communication with partner locations
Processes research/investigations on appropriate systems to operations
Explains product features and benefits
Understands how products can solve customer problems
Create strong resiliency & backups within the team
Regular reviews of procedures assuring new processes are documented
Identify business knowledge gaps and ensure everyone has ownership of deliverables
Main Duties and Responsibilities:-
The primary responsibility of this position is to manage the day to day operations. The role/ position would also assume the responsibilities of shift manager and will report to the Associate of Mumbai Operations. The role involves close coordination and working with other client operations sites to ensure business goals and objectives are met.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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