[G-263] | IBM Maximo Consultant - Applications Support

[G-263] | IBM Maximo Consultant - Applications Support

27 May
Venhan Technologies
Pune Division

27 May

Venhan Technologies

Pune Division

Job Description :

- 3-5 years experienced folks in Configurations, Customizations, Integrations, Automation Script, API.

- 5-7 years experienced resource in Installations, Deployments, DevOps, Websphere, Cloud etc as Maximo Infra Specialist.

Functional Support :

- Troubleshoots process/functionality related issues and resolves escalated tickets related to Maximo application

- Analyse the Maximo application change requests and detail the related business requirement with the requestor

- Assists in solution design for change requirements as a key functional resource

- Proactively brings ideas based on his/her experience and understanding of the business users- needs for new development and enhancements

- Assists in business process redesign as needed

- Communicates the solution to business directly or through other support personnel

Application Co-ordination Support :

- Answers, analyses and provides quality checks for incoming tickets from end users and routes them appropriately

- Gathers and validates change requests and bug fix requirements

- Supports governance forums to ensure tickets are resolved on time and sends reminders when needed

Improve quality Enhancements:

- Assists in UAT testing of new application functions, releases and facilitates promotion of new features/functionalities among user community

- Leads internal capability building activities including knowledge dissemination, training, asset creation etc

- Helps in creation and update of knowledge documentation specific to the processes and functional areas within A2R domain

- Reviews metric reports and dashboards on ticketing analysis and performance

The original job offer can be found in Kit Job:

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