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Purpose of Job :
This position supports the Enterprise Data Management Team (EDM). This position ensures data integrity of material master data (including costs)
in our ERP systems to safeguard the accuracy and consistency of our items that we purchase and sell to our customers. In addition, this role also safeguards the vendor and customer master data creation and maintenance for worldwide requests within agreed SLAs.
This position is responsible for review, manipulation and interpretation of data to recognize broader data patterns as well as developing and analyzing reports and actionable insights to support Supply Chain Management initiatives and ongoing business operations. In addition, this role will provide support to the organization as we define and develop requirements and specifications for new initiatives within the Enterprise. The position may be responsible for additional special projects as needed and is backup for colleagues in the international EDM department.
Job Components :
1) Gatekeeper of Master Data (50 PERCENT )
Affinity with material, customer and vendor master data
Validates data and supports initiatives for cleansing and consistency between different ERP systems in terms of timeliness, accuracy and completeness
Assists the Cost Analyst with maintaining cost data and parameters
Understands impact of data updates and the impact to other systems within our company.
Supports the business with best practices and advice on master data initiatives
Be an advocate of the EDM data quality drive whilst being Customer-oriented
2) Delight our internal customer (25 PERCENT )
Pro-actively cleansing master data for internal use
Supporting end-users and (mass) updating the data in different ERP systems
Able to prioritize incoming incidents
Acts as a key-user towards business (internal users) and able to discuss and prioritize incoming incidents internally on different levels in the organization and offer a solution within predefined SLAs
participating in the elimination of non-conformance and adopting the approach of "doing it right the first time";
3) Actionable Insights (15 PERCENT )
Understand the need for data quality, and takes initiatives for new BODS reports
Regular reporting, analysis and KPI tracking in support of EDM
Manipulation and interpretation of data using analytical tools like MS Excel
4) Develop and maintain business process documentation related to all job components. (10 PERCENT )
Has a higher education or comparable experience with Master Data (Quality) Management, preferably in an ERP environment
ERP system experience, SAP ECC/CRM preferred.
IT minded: solid knowledge in MS Office products, advanced skills preferred in Excel
Enjoys working with (big) data.
Logical reasoning skills and ability to understand business processes.
Highly accurate and attention to detail; good decision-making skills.
Ability to multitask and quickly alter priorities.
Strong detail oriented and organizational skills.
Effective verbal and written communication skills in English
Work effectively in a team environment.
Communication & Customer focused: understands the needs of internal and external customers, responds promptly and ensures the customer is at the forefront of their thinking.
Eager to learn
Able to work in and with cross-functional teams and interact with different levels in the organization
Have exposure to working in a multi-cultural environment
Work Environment :
Primarily in-office desk work, based in Noida
Willing to travel, but infrequent
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