Network Security L3 [UL-648]

Network Security L3 [UL-648]

01 Jun
NTT Limited

01 Jun

NTT Limited


Job Description

Job Description

Roles and Responsibilities

Primary Responsibilities:

Responsible to carry out the troubleshooting on Networks and Security Appliances

End to end Implementation of network devices, related appliances, leased links

Extend technical support to the Clients over Please apply through this site., portal and phone

Responsible for the uptime of the client infrastructure being managed / monitored.

Ensure that the tickets raised per shift are closed as per SLA and if not then, escalate as per the escalation Matrix defined.

Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.

Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports

Work on the Service request and Incidents

Monitoring & Management of Network & appliances

Ensure early resolution to the issues to meet SLA

Ensure hardening & patching of devices meet compliance standards

Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes

Generation of various weekly & monthly reports

Proficient in documentation and use of document repository tools like Confluence

Strict adherence to defined policies, processes and procedures

Technical Skills

Hands on experience on CISCO consisting of LAN & WAN switches & routers

Hands-on experience on Cisco ASA, Checkpoint, Palo Alto Firewalls.

Hands on experience on managing device through CLI & GUI both

Understanding of Enterprise level of Network Operations

Profiles having networking experience in Data Center industry at any given point in their career will be preferred

Hands on experience on Juniper or Checkpoint

Job Function:

IT Hardware :

Hardware Products & Services


IT-Hardware/Networking, Telecom




Any Graduate

Employment Type:

Full Time

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