Sustaining Engineering is a global organization, available 24x7 with members in four worldwide centers. Sustaining Engineering is part of Server Technology (ST) in Oracle that is responsible for fixing product defects and delivering high quality fixes in Fusion Middleware products such as Oracle Business Intelligence (BI) analysis tools for enterprise customers. Our vision is that Sustaining Engineering be seen as the %26#39;go to%26#39; team for all aspects of product maintenance at Oracle
Oracle Business Intelligence Enterprise Edition (OBIEE)
is an unmatched and comprehensive business intelligence and analytics platform that delivers a full range of capabilities%26mdash;including interactive dashboards, ad hoc queries, mobile analytics, notifications and alerts, enterprise and financial reporting.
To avail this unique opportunity to work for BI Cloud and On Premise customers, one need to have excellent command over C++, Multi-threaded programming, proven diagnostic and debugging skills.The main aspect of this job is to resolve Customer issues that arise against the product. As part of this job, you will also participate in design reviews of new features in a Support ability and Maintainability advocate role. You will also be encouraged to propose and implement diagnostic tools to enable more effective problem resolution. In all aspects of job responsibilities, you will be working as a member of a team dedicated to meeting the technical challenges of responding to real-world issues on highly complex systems. In addition to product knowledge, you will gain knowledge about customer deployments.
Strong knowledge in C++, Object oriented programming, Data Structure, Algorithms, Multi threaded programming, STL, Templates, Design Pattern
Strong debugging skills on Windows (VC++/windbg) and Unix (gdb/dbx)
Strong knowledge of Database and SQL
Ability to understand complex code very quickly
Demonstrated ability to rapidly learn new technologies
Having strong focus on customer satisfaction
Must be able to multi-task and deal with changing priorities
Excellent team player capable of working well in and across teams
Fast learner with great communications skills
Knowledge of BI domain
Understanding of the PaaS and SaaS environments
Detailed Description and Job Requirements
Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
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