(E344) Information Specialist I

(E344) Information Specialist I

05 Jun
|
CSG system
|
Bangalore Urban

05 Jun

CSG system

Bangalore Urban

Job Profile

Job Description :

Summary:

The Information Specialist I will collaborate with Data Scientists and Data Architects to understand reporting requirements. You will use your skills for ETL experience to extract, transform, and load various data from various sources and Development of reporting in Power BI

Position Details:

Job Description

The Information Specialist I will collaborate with Data Scientists and Data Architects to understand reporting requirements. You will use your skills for ETL experience to extract, transform, and load various data from various sources and Development of reporting in Power BI

Essential Job Functions

Responsibility



% of Time Troubleshoot and resolve intermediate to complex level technical issues in a timely manner.

5% of Time Provides assistance with documentation:

standard operating procedures, policies, business continuity plans, architecture and infrastructure, training materials, knowledge articles.

5% of Time Work with business units to understand business problems and opportunities, gather requirements, and define KPIs as IT relates to data mining and data reporting and develop appropriate data solutions.

% of Time Produce KPIs through data analysis to assist company in making key business decisions, supporting closed-loop feedback process which ensures and validates quality and production effectiveness.

% of Time Work with Database Administrators, Data Architects and Scientists to establish system interfaces using ETL tools for the purpose of data integration.

5% of Time Collect and analyze transaction data from a variety of imperfect data sources to ensure breadth, depth and quality of reporting information.

5% of Time Design data solutions to include intermediate reports, analytics, dashboards, scorecards and other BI solutions.

% of Time Construct and execute intermediate database queries shared across multiple reports.

% of Time Design and construct resuable report parts and templates.

% of Time Evaluate latest tools and techniques for information delivery.

% of Time Analyze the results, reconcile, test and implement data solutions.

% of Time Oncall duties that include rotating 24x7 Phone response.

% of Time Regular, reliable, and predictable attendance is required.

Requires domestic and/or international travel up to 5%.

Incumbent is accountable for professional working behavior to include:

building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG's core competencies and values.

The purpose of this job description is to describe the general nature and level of work performed and IT is not intended to be all-inclusive. An employee perform duties outside of their normal responsibilities as needed.

An employee perform duties outside of their normal responsibilities as needed.

EducationBachelor's degree in Information Systems, Computer Science or related technical field is required

Experience

Minimum 3 years experience in data governance, architecture, transformation, and modeling

Minimum 3 years experience in writing strong SQL queries, reports, dashboards and KPIs.

Minimum 3 years experience of Application development in Power BI

Familiarity with Microsoft Reporting Services, Microsoft Analysis Services, Power BI, Power Pivot, Toad for SQL Server, SQL Server Management Studio and Tableau

Familiarity in Developing Microsoft Analysis Services Cubes Multidimensional

Familiarity with relational databases and OLAP databases

Familiarity with ITIL, AGILE, and SDLC methodologies

PreferredFamiliarity in writing intermediate scripts in various languages such as PowerShell, Perl, R, Python, Bash, Ruby, PHP.

Knowledge, Skills and Abilities

Ability to query databases and extract information using SQL, JQL or other query languages.

Ability to write intermediate to complex scripts in various languages such as PowerShell, Perl, Python, Bash, Ruby, PHP.

Ability to follow process documentation and execute daily tasks while complying with all standards and policies; adherence to corporate change control and operational standards.

Exceptional skills in issue identification, troubleshooting, remediation and resolution with the ability to make proper and efficient use of available resources, driving to root cause via a consistent, logical approach.

Strong decision-making, problem-solving and critical thinking skills with proven attention to detail and organizational skills.

Must have an intellectual curiosity and the ability to research, learn and apply new methodologies and technologies with minimal supervision or direction.

Strong workload management skills and the ability to work under competing priorities.

Ability to perform under pressure both independently and in a team-oriented, collaborative environment is essential to thriving in a fast paced, constantly changing environment.

Ability to read, write, speak and understand the English language in a business environment.

Strong interpersonal and exceptional written/verbal communication skills with the ability to interact with teams from both a business and technical background, in a courteous and professional manner.

Self-starter capable of working independently or in groups.

Ability to use a personal computer. Proficiency with other Microsoft Office applications.

Preferred

Experience with software development tracking tools such as Confluence, JIRA, various plugins

Experience with ITIL tools such as Remedy, ServiceNow, Service Desk, SalesForce

Experience with Microsoft SharePoint

Physical Requirements

Keyboarding/Writing/Clicking/Working with fingers >67% of the time

Sitting >67% of the time

Standing/Walking 1-33% of the time

Pushing/Pulling Not Applicable

Lifting/Carrying Not Applicable

Vision Near/Far Good near vision required for working on the computer

Hearing Position requires ability to hear oral information

Talking Position requires oral communication

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/22911199/e344-information-specialist-i-bangalore-urban/?utm_source=html

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