Job Description The Source Code Promoter provides technical support to account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations. They are responsible for Code Promotion software support, within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments. JOB ROLE SUMMARY The Source Code Promoter provides technical support to account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations.
They are responsible for Code Promotion software support within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments
DUTIES AND RESPONSIBILITIES
Fully functional and self-directed
Provides formal mentorship
High complexity assignments- owner
Moderate complexity assignments - owner (1 or >)
Low complexity assignments - provide oversight/review
Regularly lead self and others and/or established as Product SME and/or established as specialist
sees the whole picture and adjusts work accordingly
Provide training to lower level associates.
Work with tech support, automation and client for more complex Code Promotions.
Provide input and assist for application and environment upgrades/changes.
Code Promotion software support
Internal / external reporting
This position does not have direct reports but may mentor less experienced associates in the role.
Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings.
Typically requires a minimum of 5 years of related experience with a bachelors degree.
Microsoft (Outlook, Word, Excel)
Strong written / verbal Communication skills
Analytical and Critical thinking skills
Endevor and/or Changeman product knowledge
Code Promotions experience in mainframe and/or distributed enviornments
Mainframe (TSO, SDSF, QuickRef)
JCL (read & code)
Server scripts (read)
Nice to have
Server scripts (code)
File Aid knowledge
Scheduling software knowledge
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