Consentin - Customer Success - Implementation (Mumbai)

Consentin - Customer Success - Implementation (Mumbai)

About Leegality:
Leegality works with large Indian businesses to digitally transform critical compliance processes in a fast, easy and secure way.

We have multiple products across 2 categories:

Document Infrastructure:
Products that help businesses build paperless processes at scale:
Document Execution Workflow: A unified platform for businesses to digitally execute ( eSign, eStamp, Template Pre-fill, Document Fraud Prevention etc. ) agreements, forms and other documents in a compliant way. Currently in use by 2000+ Indian businesses from giants like HDFC and SBI Cards to high-growth disruptors like goDigit and Cars24.
Contract Management: An AI-powered platform for businesses to quickly review, negotiate and take action on contracts
Signstation: A straightforward platform for businesses to digitally sign simple documents like invoices, policies and letters in a cost effective manner

Privacy Infrastructure:
Consentin: An end-to-end DPDP and Privacy compliance platform for Indian businesses
Consentin Lens: A data discovery platform for businesses to identify the personal data they collect and store.
If you’re interested in building mission critical software that operates at population scale ( 75 million + Indians have signed at least one document through Leegality ) then join Leegality. This position is for Privacy Infrastructure role only.
Curious about our impact? Explore our customer success stories: leegality.com/case-studies

Our Culture:

At Leegality, trust, ownership, transparency,



and having fun while doing meaningful work are core to how we operate — not just values on paper. Our team rated us an incredible 97 eNPS for FY 2023–24 — the highest among 175+ startups surveyed.

We focus deeply on helping our people grow and stay motivated. Some of the perks you’ll enjoy:
Bi-annual performance appraisals
A culture that rewards initiative, curiosity, and impact
If you're looking for a place where you can make a real difference while working with smart, driven, and genuinely nice people, welcome to Leegality.

Location: GGN/MUM/BGL/Chennai (On-site)

Responsibilities:

Act as a techno-functional consultant and provide recommendations on process to Leegality's Enterprise clients for Consentin - Both On-premise deployments or SaaS
Configure and manage client’s use of Leegality Consentin; Assist and Train clients to do it on their own.
Troubleshoot implementation issues and drive client go-live with the least Time to Value.
Gather feedback on product experience during the entire customer lifecycle via targeted surveys.
Identify risks proactively, mitigate and escalate as deemed appropriate.

Requirements:
2-5 years of experience in Tech products/ SaaS /Cloud products in any role.




Previous experience in Pre-Sales or Technical implementation would be strongly preferred
Understanding of APIs and basic general technical architecture and components is a must : Good to have development experience in ReST APIs, JavaScript and JSON/XML data structure
Understanding of kubernetes, docker and deployment workflows is preferred
Understanding of infrastructure components - databases, queues, api gateways, firewalls etc. is preferred.
Experience in on-prem deployments would be strongly preferred
Understanding of BFSI would be preferred.
Fluency in English is a must; Fluency in Hindi is preferable
Ability to travel to client locations for extended periods of deployments

Recruitment Process:
Our hiring process combines AI-powered evaluations with structured interviews to ensure a fair and seamless experience.
You will be contacted via email with the next steps upon being shortlisted.
The process may include Assessments, AI-enabled interviews, and In-Person Interviews with our team.
Final selection and CTC will be based on your overall performance and experience.

Apply directly through our career page: https://careers.leegality.com/jobs/Careers

For more information about us please visit our:
Website: https://www.leegality.com/
LinkedIn: https://www.linkedin.com/company/leegality/
Our Company and Culture: https://www.leegality.com/culture
Leegality's Privacy Notice: https://www.leegality.com/employee-privacy-notice

📌 Consentin - Customer Success - Implementation (Mumbai)
🏢 Leegality
📍 Mumbai