Collections Analyst (Bengaluru)

Collections Analyst (Bengaluru)

About the role:
Manages key cash collection function for both named customer accounts and Region for Client in the America’s and possibly some International.
This role will be responsible for on-time collections, timely escalation and resolution of disputes, cash applications, along with weekly and monthly cash forecasting to projections.

Responsibilities:
Generate and deliver timely AR Statements to customers. These are both generated from Oracle and downloaded to excel and also from D&B; Collection Tool
Manage customer commitment to pay notes in shared file. These will be reported to management weekly for review and proper escalation
Handle VAT, Sales Tax and Withholding Tax resolution internally and with customer.
Ensure cash payments are applied in accordance with the customer direction and timely.




Prepare credit memo requests in accordance with Client Policy
Escalate customer non-payment escalations
Be able to work cross-functionally and with all levels of management
Other duties as required

Qualifications
Bachelor’s degree and or equivalent work experience

Required Skills
Good understanding of the quote to cash process
Proven work experience in collections, hi-tech industry preferred
Initiative-taker and able to work well independently
Positive understanding of basic accounting principles
Intermediate Excel skills
Diligence and high degree of accuracy
SFDC and Oracle experience

📌 Collections Analyst (Bengaluru)
🏢 Incedo
📍 Bengaluru