Manager (From leading IIM Institutes Only) (Gurugram)

Manager (From leading IIM Institutes Only) (Gurugram)

Assist with identifying and accelerating growth opportunities by showcasing EXL’s capabilities through demos, proof-of-concepts, and strategic client engagements. Provide high-touch service to clients to ensure they feel supported, informed, and valued, while mentoring and upskilling internal teams to enhance efficiency, output quality, and thought leadership.

Strategy & Innovation
Drive innovation by identifying industry trends and integrating them into solution roadmaps
Translate client challenges and priorities into structured problem statements and solution concepts
Develop frameworks and governance models to ensure sustained execution of strategic initiatives

Client Advisory & Value Creation
Act as a trusted advisor to clients on process optimization, decision-making, and transformation outcomes
Communicate solution value, business impact, and implementation roadmap to senior executives
Support Quarterly Business Reviews (QBRs) with actionable insights and recommendations

Solution Design & Collaboration
Partner with product, analytics, and delivery teams to design differentiated value propositions
Collaborate with existing teams to scale capabilities and embed solutions across engagements
Ensure alignment between client needs, solution design, and delivery execution

Go-to-Market & Business Development
Lead creation of RFP responses, pitch decks, and proposals for strategic opportunities




Prepare go-to-market strategies aligned to EXL capabilities and market opportunities
Support leadership with insights, competitive intelligence, and market analysis to inform growth strategy

Market & Competitive Intelligence
Conduct market research to understand client priorities, unmet needs, and competitive landscape
Identify whitespace opportunities and emerging demand across industries and accounts

Operational Excellence & Enablement
Drive process improvements that enhance team efficiency and delivery quality
Build repeatable assets, playbooks, and governance structures to improve execution consistency

Qualification & Desired Skills

Education:
Bachelor’s degree from a Tier 1 institute in Computer Science, Electronics & Communication, Information Technology, Artificial Intelligence, or a related field
MBA/PGDM from IIMs - (0-1 Year of experience post MBA is preferred)

Skills:
Proficiency in Excel, PowerPoint, Python, SQL and AI tools is a must
Strong analytical, problem-solving, and communication skills
Ability to create AI based prototypes
Excellent interpersonal skills and ability to find solutions quickly
Able to work in a rapid-paced growth environment
Ability to work independently with minimal support & supervision
Strong Leadership skills along with Planning skills
Good verbal and written communication skills
Problem Management and Resolution

Shift Timings: UK Shift

📌 Manager (From leading IIM Institutes Only) (Gurugram)
🏢 EXL
📍 Gurugram