[M034] | Consultant - CRM

[M034] | Consultant - CRM

30 Jun
Cognizant Technology Solutions
Pune Division

30 Jun

Cognizant Technology Solutions

Pune Division

Job Description

Lead Administrator


BE/B Tech Responsibility:

Design - Understand application specific resource configuration.

- Develop deployment plan production, quality.

Initiate the build for development.

- Define any deployment required as prebuild system.

- Plan for system maintenance strategy like monitoring, configure clean up activities.

- Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.


- Provision, install and configure application environment for developers in on prem and cloud.

- Deploy latest patches, provided by vendors,

in development environment to improve the stability of development system.

Apply rapid deployment solution.

- Apply best practices and standard operating principles under guidance - Create roles and profiles for application security based on the specifications approved in the design phase.

- Familiar with security setup like generating ssh keys.


Review test results and provide technical inputs from a system administration perspective.

Configuration, Deployment and Closure.

- Conduct activities related to system administration during configuration which are requested by clients.

- Create build for production system.

- Liaise with technical lead development and deploy applications in production system.

Develop SOPs.

- Post final acceptance, create all documentation.

- Participate in handover to AVM team.

- Provide support for agreed number of overlap days.

- Provide any support required on defects identified.

- Develop SOPs for security procedures.

- Maintain all audit related requirements.

Ongoing System Administration.

- Monitor production system KPIs stability, performance, security on a regular basis.

- Define alert systems and implement them.

- Automate regular administration tasks like provisioning and monitoring.

- Create back up and recovery plans.

- Monitor adherence of system maintenance activities.

- Support relevant teams in resolution of application performance problems.

- Monitor security audit log and take necessary actions.

- Support common database and compute node administration tasks.

Knowledge Management.

- Update knowledge articles in the knowledge management repository.

- Maintain best versions of training documentation, installation and configuration documentation, security and application maintenance documentation.

- Maintain knowledge management database.

Training and Recruitment / People Management.

- Provide assistance in selection of representative employee groups for training.

- Conduct training with the help of academy.

- Mentor team members in project teams with respect to technical skills on projects.

- Coordinate with the supervisor in understandingsho w administrators can better contribute to the project, seek feedback and address concerns - Provide inputs during performance appraisal of administrators.

Project Planning and Setup.

- Plan for hardware and the software requirements and submit it to supervisor for review.

- Assist customer in identifying hardware/software requirements.

- Set up system for evaluation during requirements stagedepending on the type of project:

implementation/ support/ transformation - Conduct discussions with different stakeholders to finalize test objectives.

Requirement Gathering and Analysis.

- Analyze and validate the system and infrastructure requirements.

- Determine the infrastructure required for application deployment.

- Conduct sizing based on the inputs during requirement gathering hardware configuration.

- Identify any prerequisites and dependencies for application.

- Prepare a master list for installation.

- For PAAS, understand topology,sizing,storage and security.

- Support admin tasks required to connect PAAS products to onprem systems.

Must Have Skills


Solution Manager

Order to Cash Order Management

Job Function:

IT Hardware :

Hardware Products & Services


Software Services, Internet/Dot/ISP


H/W Installation/Maintenance


BE/ B.Tech Engineering

Employment Type:

Full Time

The original job offer can be found in Kit Job:

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: [m034] | consultant - crm
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert