About the company:
Our mission is to get everyone excited about riding bikes - from simple and joyful commutes to racing some of the toughest races on the planet. We aim to build spaces and seed communities to share our passion every single day.
About the internship/job:
The intern would be responsible for providing knowledgeable, courteous, and professional assistance to our customers via telephone, email, website, and social media platforms. The customer service should be friendly, professional, and personalized at all times, the role would also have active community engagement and influence using various online platforms. Selected intern's day-to-day responsibilities include: 1.
Work on professionally handling the incoming requests from customers and ensure that issues are resolved both promptly and thoroughly 2. Work on thoroughly and efficiently gathering customer information, access, and fulfilling customer needs, educating the customer where applicable to prevent the need for future contacts, and documenting interactions through contact tracking 3. Provide quality service and support in a variety of areas including, but not limited to: billing, placing orders, and product assistance & troubleshooting
Who can apply:
Only those students or freshers can apply who:
- are available for full time (in-office) internship
- have relevant skills and interests
- can start the internship between 30th Jun'21 and 4th Aug'21
- are available for duration of 6 months
- have already graduated or are currently in any year of study
- are from Bangalore and neighboring cities
- Females willing to start/restart their career may also apply
Number of internships/jobs available: 1
Categories: Customer Service,Operations,MBA
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