I85 - Mainframe OS Support

I85 - Mainframe OS Support

02 Jul
Bangalore Rural

02 Jul


Bangalore Rural

Job Description

We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do,

driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™

What success looks like in this role:

Level 1 & 2 support expertise

The candidate should have minimal of 3-4 years of L1 & L2 support experience and exposure to mainframe OS support knowledge, dump, memory & I/O analysis experience.

Should be flexible to work in shifts: 7 x 24 in-office support assistance

Reproduce technical problems, diagnose causes, identify temporary and long-term solutions and communicate status updates to clients.

Utilize standard Customer Service Center work practices/tools and global processes

Customer focus and a proven pro-active approach, ability to understand and define customer needs quickly and effectively.

Team oriented and ability to work without direct supervision

Must have an understanding of mainframe OS or relevant OS support knowledge

Should have log analysis skill and capable to report correctly

Should have dump, memory & I/O analysis experience.

Good to have COBOL & Algol programming knowledge.

Good to have Operating system Administration.

Working exposure to Incident & problem management (ITIL)

Experience in MCP skill is a strong plus

You will be successful in this role if you have:

Requires a Bachelor’s degree and a minimum of three years’ experience

Develops competence by performing structured work assignments

Uses existing procedures to solve routine or standard problems

Receives instruction, guidance and direction from others


Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity

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