NetSmartz Infotech India Pvt Ltd
Responsible for generating scripts and templates required for the automatic provisioning of resources in Public Clouds infrastructure.
Monitor SaaS infrastructure availability and performance 24x7x365
Ensure the highest uptime for customers in our SaaS environment.
Act in real time for Production environment issues.
Adhere to the incident escalation procedure based on the severity.
Responsible for debugging technical issues
Work with product, service and application owners to integrate and automate processes to reduce repetitive tasks.
Review and recommend improvements to operational processes and procedures utilizing automation.
Create comprehensive list of automated performance alerts so that timely actions can be taken.
Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure.
Maintain good design and verbatim of the infrastructure for the other members of the Cloud Operations team.
Maintain compliance with Security and Governance standards.
Managing backup and restore practices with periodic testing and reporting to meet agreed upon RPO / RTO.
Possess technical understanding of DR, BCP strategies, meeting and aligning with defined SLAs, preferably with practical implementation experience.
Participate in incident response and related table top exercises, contribute in runbooks, maintain technical documentation, architecture references, change management and reporting.
Have awareness of emerging vulnerabilities, cyber threats and respond quickly to mitigate risks. Maintain and improve processes around regular patching, system hardening, malware controls, encryption etc.
Experience with Azure/AWS Services/GCP.
2 to 5 Years
Docker, Kubernetes , Terraform, Ansible, Azure Devops (certified Preferred)
IT Software :
Software Products & Services
Software Services, Internet/Dot com/ISP
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