[YWU-700] Support Operations Administrator

[YWU-700] Support Operations Administrator

10 Jul
alliance recruitment agency

10 Jul

alliance recruitment agency


Job Description

Job Description:

Understanding of IP subnetting, routing, switching and has knowledge of commonly used concepts, practices, and procedures with networking.

Experience in the deployment and maintenance of network equipment. Mainly Cisco routers, switches, access points, firewalls, and voice/video equipment

Test and evaluate wired and wireless network systems using management tools to eliminate problems and make improvements

Demonstrate analytical and long-term resolution-oriented problem-solving skills

Perform Root Cause Analysis (RCA) on issues

Create/modify technical and procedural documentation for various systems on a regular basis

Must be able to think creatively and have strong troubleshooting abilities

A positive customer service attitude

Provide level 1 and 2 support via a ticketing system, in-line with our service level agreements

The other areas of opportunity on the team consist of Linux Administration, AD/Exchange Administration, ERP & DB Administration, and Infrastructure for which we currently have resources to cross-train with

Job Function:

IT Hardware :

Hardware Products & Services


Consulting Services




Any Graduate

Employment Type:

Full Time

The original job offer can be found in Kit Job:

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