[YWU-700] Support Operations Administrator

[YWU-700] Support Operations Administrator

10 Jul
|
alliance recruitment agency
|
Hyderābād

10 Jul

alliance recruitment agency

Hyderābād

Job Description

Job Description:





Understanding of IP subnetting, routing, switching and has knowledge of commonly used concepts, practices, and procedures with networking.



Experience in the deployment and maintenance of network equipment. Mainly Cisco routers, switches, access points, firewalls, and voice/video equipment



Test and evaluate wired and wireless network systems using management tools to eliminate problems and make improvements



Demonstrate analytical and long-term resolution-oriented problem-solving skills



Perform Root Cause Analysis (RCA) on issues



Create/modify technical and procedural documentation for various systems on a regular basis





Must be able to think creatively and have strong troubleshooting abilities



A positive customer service attitude



Provide level 1 and 2 support via a ticketing system, in-line with our service level agreements



The other areas of opportunity on the team consist of Linux Administration, AD/Exchange Administration, ERP & DB Administration, and Infrastructure for which we currently have resources to cross-train with



Job Function:



IT Hardware :

Hardware Products & Services



Industry:

Consulting Services



Specialization:

Switching/Router



Qualification:





Any Graduate



Employment Type:



Full Time

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/23433475/ywu-700-support-operations-administrator-hyderabad/?utm_source=html

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