Data Analyst [M095]

Data Analyst [M095]

11 Jul
|
Freshworks Technologies
|
Chennai district

11 Jul

Freshworks Technologies

Chennai district

Working as a part of the Revenue Operations team, the role requires you to work closely with senior leadership, product, sales, marketing, and customer success functions, for helping them make data-driven decisions. Responsibilities You create strategies using data and insights to drive all teams to work cohesively, optimizing each to maximize revenue. Collaborate with cross-functional team members to come up with actionable, high-impact insights across product lines and functions. You drive solutions with the Operations, Tools, Insights, and Enablement teams to optimize the company's ability to generate more revenue and improve customer retention. Develop and implement regular reporting of key performance metrics including forecasting,

funnel analysis, and Communicating findings to stakeholders and taking initiatives for improving business performance. Ensure that data and analysis are presented in a format that is appropriate for a varied audience using data visualization, dashboards, or other methods. Utilize strong database skills to work with large, complex data sets to extract insights. Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes. Using advanced analytics and metrics to improve processes and provide data-driven forecasts of potential costs, revenues, and risks of business initiatives. Requirements Education and experience: Bachelors or Masters in a quantitative field (such as Engineering, Statistics, Maths Economics or Computer Science with Modeling/Data Science), preferably with work experience of 1 - 3 years. A passion for helping organizations understand how to solve problems through analytics. Ability to manage simultaneous tasks in a fast-paced, technology-oriented environment. Prior project experience in one or more of the following areas are preferred, but not absolutely required Familiarity with database technologies and tools (SQL/R/SAS/JMP etc.), data transformation, and processing. Work experience with real data for customer insights, business, and market analysis will be advantageous. Experience with visualization tools such as Tableau, Spotfire, Power BI, Sisense, etc. Sound statistical knowledge in standard techniques: Logistic Regression, Classification models, Cluster Analysis, Experimental Design, Hypothesis Testing, etc. Role Category System Design/Implementation/ERP/CRM Skills highlighted with ‘‘ are preferred keyskills About Company Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000 team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France, and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, and Cisco. Freshworks suite of products that transform the way world-class organizations collaborate with customers and co-workers include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system). Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to Work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in the capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com. Company Info Beware of imposters Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read More Predictive Modeling,Logistic Regression,Data Analysis,Data Analytics,data analyst Posted AR Data Analyst dotSolved India Pvt., Ltd. AR,SAS,Alteryx,Data Analyst,Tableau,SQL,Python Data Analysis,Regression,data analyst,Python,SQL Visualization,Project Leading,Data Analyst,Advanced Excel,Customer Focus,Tableau,Business Intelligen Good work environment and culture.teammates are supported read all 13 reviews Follow Freshworks Technologies to receive the latest job postings and alerts 3.0k followers Services you might be interested in Resume Display Increase your profile visibility to recruiters upto 3 times Get a Featured Profile, Stand out and get noticed in recruiter eyes. May include paid services Know More IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect. All rights reserved 2021 Info Edge (India) Ltd.

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https://www.kitjob.in/job/23472289/data-analyst-m095-chennai-district/?utm_source=html

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