[JHB684] OpenText ECM Tools Application Support Engineer

[JHB684] OpenText ECM Tools Application Support Engineer

18 Jul
Important business
Bangalore Urban

18 Jul

Important business

Bangalore Urban

Job Profile

Job Description

About Important Company:

Important Company is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Important Company brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Management Level :


Work Experience :

4-6 years

Work location :


Must Have Skills :

OpenText ECM Tools

Good To Have Skills :

No Technology Specialization

Job Requirements :

Key Responsibilities :

1, Should work on Opentext Archive server and its components like Windows Viewer, Web Viewer, Document Pipeline, Enterprise scan solution and cache server 2, Should work on SAP document archiving configuration 3, Connect with business and gather the requirements 4, Propose solutions based on requirement 5, Update the documentation and follow the Roche process which includes different tools like Service now tool, HP-ALM tool, CHARM tool and Important Company share drives

Technical Experience :

1, Should have experience in SAP Data archiving, Printlist archiving and monitoring 2, Lead and coordinate configuration and implementation of archiving objects within the project scope according to signed off user requirements 3, Customizing knowledge of new content repository in Admin client and volume creation in OS 4, Opentext archive server monitoring through admin client

Professional Attributes :

1, Should have good communication and problem solving skills 2, Able to drive independently assigned work

Educational Qualification :

1, minimum 15 years of full time education

Additional Information :

1, Good analytical, conceptual and problem solving skills to evaluate business problems


15 years of full time education

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