Systems Infrastructure Engineer - [HM-883]

Systems Infrastructure Engineer - [HM-883]

19 Jul
|
Abbott India Ltd
|
Bhusāval

19 Jul

Abbott India Ltd

Bhusāval

Job Description



WHAT YOULL DO



The Open systems team is responsible for Level 2 and 3 support, troubleshooting, root cause analysis, trending, performance analysis and resolution in the area of Windows, File, and VMWare technology. This position is for first shift, with some requirements for weekend and off hour work coverage.





RESPONSIBILITIES:



Candidate must demonstrate knowledge across infrastructure disciplines and technologies and has a broad understanding of IT standards and methodologies.

This position requires overall understanding of monitoring and backup/recovery technologies.

Candidate must have disaster recovery experience.

Maintains smooth operation of multi-user computer systems,

with a focus on file share technologies.

Duties may include setting up user accounts, maintaining library of system documentation and installing system-wide software and allocation of mass storage space.

Activities may include administration of personal computers, client servers, electronic mail, on-line and internet resources, local area networks and wide area networks, and standard application software products.

Interacts with users and analyzes vendor products.

May recommend purchase of hardware and software, and coordinates installation with vendors and/or technicians.

Trains internal users.





COMPETENCIES:



Experience with a variety of operating systems protocols and tools, depending on the type of platform or application to be administered. Able to rapidly absorb and implement new technologies and procedures. Capable of performing tasks in dynamic/changing situations and, under stress, optimizing availability of system services to users/LOB staff. Expertise in File & folder permissions. Excellent interpersonal and communication skills.



The incumbent:



Produces and maintains timely, accurate engineering, implementation, operations documentation. Develops Standard Operating Procedures. Presents proposed changes to the Infrastructure Review Boards. Designs system tests and performs capacity planning.

Leads technical projects that are focused on introduction of new infrastructure. Establishes criteria and performs technology evaluations, including lab analysis and proof of concept along with supporting analysis and documentation. Evaluates new products.

Frequently interacts with suppliers to influence their products and services in directions favorable to Abbott. Typically interacts with product development, engineering, service, and product management.

Participates in the development of Abbott's IT Strategy; produces technical position papers and delivers design recommendations.

Applies experience to improve functional area business processes or compliance. Leverages tools to enhance functional area productivity.

Provides technical direction and mentors staff and peer organizations in area of expertise.

Participates in the development of Abbott's IT Strategy; produces technical position papers and delivers design recommendations.

Applies experience to improve functional area business processes or compliance. Leverages tools to enhance functional area productivity.

Must have top technical ability, capable of conflict resolution, identifying alternatives, and providing solutions, while driving incidents to resolution.

Must have exceptional problem and analytical solving skills.

Must communicate effectively with all levels of personnel, written and verbal.

Must have excellent documentation skills.

Must have quality interpersonal skills to be able to work with large groups of technical and non-technical staff on complex and highly technical incidents

Experience in process improvement methods, procedures, metrics development, documentation and reporting.

Consistently contributes knowledge and content to the support organization.

Must collaborate with peers, cross-functional teams, team leaders, engineering and implementation to achieve end-to end products and process quality.





EDUCATION AND EXPERIENCE YOULL BRING



Minimum Experience:



Bachelor's degree in Computer Science, Engineering, or related discipline.

At least 10 years of experience in systems support and working knowledge of specific technology to be administered.

Familiarity with multi-platform environments.

Understanding of security systems.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/23633183/systems-infrastructure-engineer-hm-883-bhusaval/?utm_source=html

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