Cafe Manager (Malappuram)

Cafe Manager (Malappuram)

Job role: Cafe manager/executive

Location: South India (Kerala)

Department: Hotel/restaurant operations

Job experience: 2+ years

Job brief

A food server/steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B; cafes operating under each backpacker hostel. He/she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B; service as per company's standard operating procedures.

Job responsibilities

- Greeting and welcoming guests courteously upon their arrival in the cafes
- Escorting guests to their tables and helping them scan company's QR based menus
- Enabling guests to order food & beverage seamlessly by helping them with menu
- Ensuring timely food servicing and by attending to their needs and requests
- Maintaining cleanliness and tidiness of dining areas




- Collaborating with kitchen staff to ensure timely delivery of orders
- Up-selling and promoting specials offers
- Handling customer grievances and resolving complaints professionally
- Adhering to food safety and hygiene standards at all times

Qualifications

- Diploma in hotel management or relevant course in hospitality
- Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.
- Extensive operational knowledge of hotel F&B; operations
- Outstanding communication, interpersonal & time-management skills
- Adaptable to relocate anywhere in southern India
- High attention to detail

📌 Cafe Manager (Malappuram)
🏢 The Hosteller
📍 Malappuram