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Key Responsibilities:-

- Conduct current hire training batches for Fare Filing and provide end to end OJT handholding, ensuring smooth transition from classroom to production.

- Evaluate trainee and associate performance to identify skill gaps and recommend targeted learning interventions.

- Work closely with internal and external stakeholders to support process updates, floor readiness, and training alignment.

- Conduct regular Training Need Analysis (TNA) and Training Need Identification (TNI) using productivity, revenue, and accuracy data.

- Design and deliver customized training programs to address identified skill gaps.

- Storyboard, develop, and update training material, including facilitator guides, learner guides, assessments, and practice exercises.

- Coach trainees through classroom training and on the job learning;
provide structured feedback to improve performance.

- Ensure training modules are updated in line with process changes, airline updates, and fare filing enhancements.

- Manage batch hygiene by monitoring attendance, absenteeism, and attrition, and proactively motivate learners.

- Consistently achieve or exceed training targets related to quality, throughput, and certification.





- Maintain accurate training data and MIS for all batches conducted.

- Research new and effective training methodologies and implement continuous improvements in training delivery.

Desired Candidate Profile :-

Experience & Domain Knowledge

- Strong travel domain knowledge with in depth ATPCO Fare Filing experience.

- Minimum 5+ years of training experience on Fare Filing and GDS.

- Proven experience in new hire training and OJT coaching.

Skills & Competencies

- Strong ability to identify skill gaps and translate them into actionable training plans.

- Good knowledge of training methodologies and adult learning principles.

- Excellent coaching, feedback, stakeholder management, and people management skills.

- Strong analytical and planning abilities.

Technical & Education

- Good knowledge of MS Office (PowerPoint, Excel, Word);
exposure to digital or LMS based training preferred.

- Graduate in any discipline.

- Comfortable working in rotational shifts, as per business needs.

Qualification

Graduate, Fare Filing Experience

IATA Certified preferred

Apply on Kit Job: kitjob.in/job/3z2x7x

📌 Aviation Training Manager (India)
🏢 WNS
📍 India