CUSTOMER CARE ASSOCIATE | (P-556)

CUSTOMER CARE ASSOCIATE | (P-556)

13 Sep
|
DCB Bank
|
Secunderabad

13 Sep

DCB Bank

Secunderabad

CUSTOMER CARE ASSOCIATE



Posted 9 hours ago



Job Description :



Job Summary Handle Inbound Calls from customers Query Handling pertaining to their bank account and loans, etc. Cross Sell Banking Products based non Goalsheet.Detailed Responsibilities Handle Customer Query / Complaints of Banka??s Customers Handle enquiries on new products / communications launched by bank. Ensure end to end resolution and provide customer satisfaction on every call Outcalling customers whenever required and follow up to take queries to closures *Other duties may be assigned as business needs require:Desired skills and competencies Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees)

Open to work on Sundays and Bank holidays Ability and desire to sell Strong Communication confident and determined approach Experience in cross selling various banking products would be an added bonus



Posted On : Job Summary Handle Inbound Calls from customers Query Handling pertaining to their bank account and loans, etc. Cross Sell Banking Products based non Goalsheet.Detailed Responsibilities Handle Customer Query / Complaints of Banka??s Customers Handle enquiries on new products / communications launched by bank. Ensure end to end resolution and provide customer satisfaction on every call Outcalling customers whenever required and follow up to take queries to closures *Other duties may be assigned as business needs require:Desired skills and competencies Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees) Open to work on Sundays and Bank holidays Ability and desire to sell Strong Communication confident and determined approach Experience in cross selling various banking products would be an added bonus Department :



INBOUND



Posted On : INBOUND Open Positions :



1



Posted On : 31-Dec-1969 Location :



SECUNDERABAD



Posted On : SECUNDERABAD Posted On : 13-Sep-2021 Apply Back

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/24519737/customer-care-associate-p-556-secunderabad/?utm_source=html

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