(MS4) Troovi.in - Customer Support Role

(MS4) Troovi.in - Customer Support Role

13 Sep
|
Troovi.in
|
Gurgaon district

13 Sep

Troovi.in

Gurgaon district

- A bachelor's degree in administration or related field.



- A minimum of 3 years' experience



- Excellent interpersonal and written and oral communication skills.



- Knowledge of CRM systems.



- Computer skills.



- Overseeing the customer service process.



- Resolving customer complaints brought to your attention.





- Monitoring the work of individual representatives and of the team.



- Conducting quality assurance surveys with customers and providing feedback to the staff.



- Possessing excellent product knowledge to enhance customer support.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/24519877/ms4-troovi-customer-support-role-gurgaon-district/?utm_source=html

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