Amazon has come a long way since opening on the World Wide Web in July 1995. Today, we operate retail websites in multiple countries across geographies, offering products in many categories (books, media, digital, electronics etc.) worldwide, and we still like to work hard, have fun and make history! The Amazon.com brand has become synonymous with a superior level of convenience, selection, low prices, and customer service.Amazon s global fulfillment network enables any merchant in any of the geography ship items that you order on Amazon, to any place on earth. There are a variety of ways in which we can acquire items from vendors to our warehouses, ship items from one location to another,
and several intermediate locations through which the package travels before reaching the customer. There are millions of such packages, each with different attributes, and different delivery requirements. What results is a highly dense graph of source, intermediate and destination nodes, with arcs between them representing possible paths for packages, with different costs and times along each arc. Accounting for all these constraints, and maximizing the number of shipments shipped, while minimizing cost, providing a variety of delivery options and maximizing delivery performance is Transportation Engineerings primary focus.Manifesting and Labeling Technology Services (MLTS) include Tier1 transportation services to generate and vend out ship labels, carrier IDs and carrier route codes, and carrier manifest documents. MLTS services create these carrier artifacts for all packages processed by Amazon, including for AFN Standard Network (both inbound and outbound), Special Handling Network (including PrimeNow, Fresh and Heavy-Bulky), MFN Network, Ship With Amazon packages, Customer Returns packages, and for Subsidiaries such as Shopbob, Woot, Fabric etc.The Transportation business has grown in scale and complexity over the last few years with the introduction of innovative business models, product evolution and geographic expansion. We have launched our journey to transform legacy platform to a NEW carrier facing product to replace a multitude of manual processes and tools.In this role, your key responsibilities include:Work with Internal & External Stakeholders to understand the business processes and workflow. Develop functional specifications/requirements documents Dealing with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines. Work with both the Internal Software and Operations teams to launch projects and provide ongoing technical support as appropriate. Track/drive the technical aspects with the other Program Managers. Work within and outside Amazon to encourage a fast and smooth adoption of the available services for External Fulfillment; be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required. Work as the product owner and define roadmap in association with the stakeholders Drive simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within program area Manage multiple projects in program area or large challenging projects to meet business and/or organization goals Facilitate technical trade-offs between short term team needs and long term business needs, Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules 7+ years of experience working directly with engineering teams 5+ years of technical program management experience The ideal candidate will have a Bachelors degree or higher in a technical field (e.g. computer science, engineering). Prior experience as a Software Development Engineer or Technical Product/Program Role. Prior experience in working in high paced multi-stakeholder programsGood technical comprehension and communication skills. Experience communicating with software developers on technical requirements, and translating highly technical topics to business teams. The ideal candidate will have a track record of managing and troubleshooting data integration projects, outstanding communication skills and client service experience. Solid foundation in service-oriented technologies to be able to understand service interdependencies and drive towards technical solutions for multi-tiered systems. Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines. Quantitative analytical abilities and proven problem solving skills.Experience with XML, SOAP, REST and HTTP as a data exchange tool required; Web services experience strongly desired.Experience writing SQL queries.Prior experience with financial systems is a plus
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